Leiaqa Platform Privacy Policy

Welcome to Leiaqa. We are committed to protecting your privacy and value the trust you place in us. This policy is intended to help you understand how we collect, use, and safeguard your personal information when you use our services. We comply with all applicable laws and regulations related to personal data protection.

1. Information We Collect

A. Personal Information You Provide:

  • Account Information: When you register, we collect your full name, email address, and phone number.
  • Profile Information: such as profile photo, biography, educational qualifications, and professional experience if you choose to provide them.
  • User Content: Any content or information you submit on the platform, such as comments or reviews.

B. Information Collected Automatically:

  • Device Information: Device type, operating system, and unique device identifiers.
  • Usage Information: pages you visit, time spent on the platform, and interactions with content.
  • Approximate Location Information: Based on your IP address to provide a more personalized experience.

C. Information from Third Parties:

  • Social Media Platforms: If you choose to link your account with platforms like Facebook or Google, we may receive certain information based on your privacy settings on those platforms.
  • Service Providers: مSuch as payment processors who help us complete financial transactions.

2. How We Use Your Information

We use cookies and similar technologies to store preferences and personalize your experience—such as displaying a pop-up once per visit, remembering your language preferences, or enabling automatic login to some features.

We use the information collected for the following purposes:

  • To provide services: Create your account and enable access to educational content.
  • Communication: Send notifications, updates, and administrative messages related to your account or services.
  • Personalization: Customize your experience, such as course recommendations.
  • Security and Integrity: Detect and prevent suspicious or fraudulent activity and ensure compliance with our Terms of Use.
  • Analytics and Research: Understand how our services are used and improve them.
  • Marketing and Promotions: Send promotional offers and content in accordance with applicable laws.

3. Sharing Information with Third Parties

We respect your privacy and will not sell or rent your personal information. We may share your data with:
  • External Service Providers: Who support our platform operations, such as data hosting, payment processing, and email services—subject to confidentiality obligations.
  • Educational Partners: If you enroll in a course provided by an institution or independent trainer, we may share your information to facilitate service delivery.

4. Information Security

We implement technical and administrative measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive for security, no data transmission over the internet can be guaranteed 100% secure.

5. Cookies and Similar Technologies

We use cookies and similar tools to collect data and personalize your experience. These help us:
  • Remember your preferences and settings.
  • Understand your platform usage and improve our services.
  • Deliver personalized content and ads.
يYou may configure your browser to refuse cookies, though this might affect platform performance.

6. Your Rights and Choices

  • Access and Correction: You can access and update your personal information through your account settings.
  • Deletion: You may request deletion of your data, and we will comply in accordance with legal obligations.
  • Unsubscribe: You can opt out of marketing communications anytime via unsubscribe links or your account settings.
  • Objection: You have the right to object to certain data processing activities.

7. International Data Transfers

Your data may be stored and processed on servers outside your country of residence. We ensure that all transfers comply with applicable laws and use appropriate safeguards to protect your information.

8. Children’s Privacy

Our platform is not intended for children under the age of 13, and we do not knowingly collect data from them. If we learn we have collected data from a child without parental consent, we will delete it immediately.

9. Links to External Sites and Services

Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices or content. We recommend reviewing their privacy policies when visiting them.

10. Data Retention

We retain your personal data as long as necessary to fulfill the purposes described in this policy or as required by law.

11. Changes to the Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. You will be notified of any significant changes through updates on this page. We encourage you to review the policy periodically.

12. Acceptance of This Policy

By using our platform, you agree to the collection, use, and sharing of your information as described in this policy. If you do not agree, please refrain from using our services.

13. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
  • Email: support@leiaqa.com
Thank you for trusting Leiaqa. We are committed to protecting your privacy and providing a safe, enjoyable learning experience. Last Updated: December 3, 2024
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